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  • 21 Jan 2020 4:34 PM | Griffith University

    About Griffith University
    At Griffith University we believe in, strive for and celebrate the remarkable.
    We are known for our high impact research, outstanding student experience, our commitment to social justice and our welcoming environment. We rank in the top 2% of universities worldwide and we're proud of our remarkable achievements, of our people and their passion for making a positive difference. Together we contribute to the development of knowledge and learning in an attractive environment which values excellence, equity, diversity, and innovation.

    The opportunity
    A growing and more interconnected human population, a changing climate, and accelerating demand on natural resources such as land, energy and water are altering the planet's surface, creating diverse challenges that scientists and decision-makers are fighting to understand and address. Recent technologies have enabled consistent and continuous collection of ecological data at high resolutions across large spatial extents. The challenge remains, however, to bring these data together and expose them to methods and digital tools that generate meaningful information about the environment, and lead to solutions to enviro-socio-economic problems. This is where the EcoCommons program comes in.

    We are currently looking for an experienced Technical Lead to drive the technical development, deployment and operations of the EcoCommons platforms. These platforms utilise large spatial datasets from various sources and connect them with advanced analytical tools such as modelling workflows. This program aims to pave the way for paradigm-shifting breakthroughs by providing digital platforms for collaboration between researchers and decision-makers concerned with biodiversity including ecosystem services, biosecurity, natural resource management and climate-related impacts and responses.

    This multi-institutional program includes partner organisations such as the Atlas of Living Australia (ALA), CSIRO, the Terrestrial Ecosystem Research Network (TERN), the Queensland Cyber Infrastructure Foundation (QCIF), Macquarie University, University of New South Wales and the Centre of Excellence for Biosecurity Risk Analysis among others. This program will employ 14 staff members distributed across these organisations.

    You can find out more about this program here .

    This is a fixed term (until December 2022), full time position based on either the Nathan or Gold Coast campus. There is the potential for extension pending funding. Griffith is a multi-campus university and therefore it is understood that this position will work across campuses as required.

    About you
    To be successful within this role you will be a highly energetic and self-motivated person who has excellent team leadership and mentoring experience. You will have experience working with complex cloud platforms and have knowledge of microservice and API development as well as DevOps experience. Importantly, you will have the ability to communicate with all levels of users, strong problem-solving skills and a willingness to take ownership and lead the team to successful outcomes in a research environment.

    In addition, you will embody the principles and values that the University stand for and reflect fairness, ethics and professionalism at all times in the work that you do.

    Salary range
    HEW Level 9: $110,553 - $114,506 per annum. Salary package including 17% employer superannuation contribution: $129,347 - $133,972 per annum.

    How to apply
    Please submit your application online and ensure your application includes the following:

    • One page covering letter outlining your suitability for the role
    • Current curriculum vitae/resume which should include:
        • Full name, address, telephone number and email address;
        • Details of education, professional training and qualifications;
        • Employment history, including present position;
        • Name and contact details of three referees.


    Obtain the position description by clicking on the apply button. You will be redirected to the Griffith University job search page where you will be able to access the position description.

    Note: Application attachments should be saved as .doc, .docx or .pdf only. File names should be no more than 25 characters long and should include letters and numbers only.

    Applicants for General Staff positions (non-academic) must have unrestricted work rights.

    Successful candidates may be subject to a criminal history check.

    What we offer
    Working for one of the most influential universities in Australia and the Asia-Pacific region, you will join a University that spans six campuses in South East Queensland and all disciplines, while our network of more than 200,000 graduates extends around the world.

    At Griffith, we've worked hard to create a culture that will challenge you to be curious, creative and courageous. We support the professional and personal development of all our employees and invest in the skills of our people. In return, our people are leading examples of the principles and values that the University stand for.

    Griffith University values diversity, inclusion and flexibility and we encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply. Griffith's strategic goals are to also increase the proportion of women in senior academic and administrative roles and in Science, Technology, Engineering, Mathematics and Medicine (STEMM).

    Further information
    For further information about this role, please contact Ms Sarah Richmond, Program Manager on +61 7 5552 8074 or sarah.richmond@griffith.edu.au .

    For application queries, please contact Ms Danielle Perske, HR Officer on +61 (0) 7 3735 7999.

    Closing date: Tuesday, 4 February 2020 at 5 pm AEST. All applications must be submitted online.

    As the team experience high volumes of applications, we appreciate your patience to allow for a timely and fair process for all.

    Please note: We do not accept unsolicited CV's from Recruitment agencies / third parties and we will not be liable or responsible for any fees or costs associated with unsolicited CV's sent directly to Line Managers.



    Industry:
    Education and Training
    Jobtype:
    Contract
    Salary:
    AU$110553 - AU$114506 per annum + 17% super
    Location:
    Nathan, Southern Suburbs Brisbane, Brisbane, South East, Queensland, Australia

    Reference - 114975

    Apply Here

    Closing Date: 20/Feb/2020
  • 21 Jan 2020 4:29 PM | Griffith University

    About Griffith University
    At Griffith University we believe in, strive for and celebrate the remarkable.
    We are known for our high impact research, outstanding student experience, our commitment to social justice and our welcoming environment. We rank in the top 2% of universities worldwide and we're proud of our remarkable achievements, of our people and their passion for making a positive difference. Together we contribute to the development of knowledge and learning in an attractive environment which values excellence, equity, diversity, and innovation.

    The opportunity
    A growing and more interconnected human population, a changing climate, and accelerating demand on natural resources such as land, energy and water are altering the planet's surface, creating diverse challenges that scientists and decision-makers are fighting to understand and address. Recent technologies have enabled consistent and continuous collection of ecological data at high resolutions across large spatial extents. The challenge remains, however, to bring these data together and expose them to methods and digital tools that generate meaningful information about the environment, and lead to solutions to enviro-socio-economic problems. This is where the EcoCommons program comes in.

    We are currently looking for an experienced Program Manager to drive the strategy, development and management of the EcoCommons program. This program aims to pave the way for paradigm-shifting breakthroughs by providing digital platforms for collaboration between researchers and decision-makers concerned with biodiversity including ecosystem services, biosecurity, natural resource management and climate-related impacts and responses.

    This multi-institutional program includes partner organisations such as the Atlas of Living Australia (ALA), CSIRO, the Terrestrial Ecosystem Research Network (TERN), the Queensland Cyber Infrastructure Foundation (QCIF), Macquarie University, University of New South Wales and the Centre of Excellence for Biosecurity Risk Analysis among others. This program will employ 14 staff members distributed across these organisations.

    You can find out more about this program here .

    This is a fixed term (until December 2022), full time position based on either the Nathan or Gold Coast campus. There is the potential for extension pending funding. Griffith is a multi-campus university and therefore it is understood that this position will work across campuses as required.

    About you
    To be successful within this role you will be a highly energetic and self-motivated person who can work with the national science community to deliver on a large program of work. To achieve this you will have extensive experience working with distributed teams and strong people management skills, including advanced facilitation and consultation skills. Your demonstrated leadership skills will have resulted in the development of high performing, outcomes focussed, multi-disciplinary teams and you will have a track record of successfully engaging with research and government stakeholders to achieve results.

    In addition, you will embody the principles and values that the University stand for and reflect fairness, ethics and professionalism at all times in the work that you do.

    Salary range
    HEW Level 10: $118,526 per annum. Salary package including 17% employer superannuation contribution: $138,676 per annum.

    How to apply
    Please submit your application online and ensure your application includes the following:

    • One page covering letter outlining your suitability for the role
    • Current curriculum vitae/resume which should include:
        • Full name, address, telephone number and email address;
        • Details of education, professional training and qualifications;
        • Employment history, including present position;
        • Name and contact details of three referees.


    Obtain the position description by clicking on the apply button. You will be redirected to the Griffith University job search page where you will be able to access the position description.

    Note: Application attachments should be saved as .doc, .docx or .pdf only. File names should be no more than 25 characters long and should include letters and numbers only.

    Applicants for General Staff positions (non-academic) must have unrestricted work rights.

    Successful candidates may be subject to a criminal history check.

    What we offer
    Working for one of the most influential universities in Australia and the Asia-Pacific region, you will join a University that spans six campuses in South East Queensland and all disciplines, while our network of more than 200,000 graduates extends around the world.

    At Griffith, we've worked hard to create a culture that will challenge you to be curious, creative and courageous. We support the professional and personal development of all our employees and invest in the skills of our people. In return, our people are leading examples of the principles and values that the University stand for.

    Griffith University values diversity, inclusion and flexibility and we encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply. Griffith's strategic goals are to also increase the proportion of women in senior academic and administrative roles and in Science, Technology, Engineering, Mathematics and Medicine (STEMM).

    Further information
    For further information about this role, please contact Ms Sarah Richmond, Program Manager on +61 7 5552 8074.

    For application queries, please contact Ms Danielle Perske, HR Officer on +61 (0) 7 3735 7999.

    Closing date: Tuesday, 4 February 2020 at 5 pm AEST. All applications must be submitted online.

    As the team experience high volumes of applications, we appreciate your patience to allow for a timely and fair process for all.

    Please note: We do not accept unsolicited CV's from Recruitment agencies / third parties and we will not be liable or responsible for any fees or costs associated with unsolicited CV's sent directly to Line Managers.

    Industry:
    Education and Training
    Jobtype:
    Contract
    Salary:
    Up to AU$118526 per annum + 17% super
    Location:
    Nathan, Southern Suburbs Brisbane, Brisbane, South East, Queensland, Australia

    Reference - 114967

    Apply Here

    Closing Date: 20/Feb/2020
  • 21 Jan 2020 9:29 AM | Sue York (Administrator)

    About the Role

    • Enjoy working in the comfort of your own home.
    • Make a big difference as part of our small team.
    • Opportunity to expand the role as the business continues to grow.
    • Work with a wide range of technologies and systems.

    As a Sigmatech technician, you will provide friendly help desk support to our customers and deploy new equipment and services as needed.

    As the primary contact for our clients, you must demonstrate excellent customer service skills, and take ownership of the customer’s problems. You should always be looking for ways to ease the burden on the customer.

    You’ll be responsible for all incoming helpdesk requests and will triage and respond within the timeframes of the SLA, and in accordance with Sigmatech’s processes and best practices.

    You will occasionally take on project work or provisioning tasks and must exercise good judgement as every deployment will have unique challenges to overcome.

    ABOUT SIGMATECH

    Sigmatech is a Managed IT Services company that provides end-to-end solutions for business customers in Queensland. Our clients are typically between 5 and 30 staff in size and are from a variety of different industries including legal, medical, and professional services.

    Our business has been operating for 10 years, and has grown purely by word of mouth referrals. We have built great relationships with our customers over many years of professional, reliable, and trustworthy service.

    Our service offering includes:

    • Complete fixed-fee managed IT services, and ad-hoc remote & on-site technical support.
    • Procurement of computer hardware, software, printers, networking, peripherals & more.
    • Internet connections including Fibre, NBN, LTE (wireless), & ADSL.
    • Phone & Fax PBX as a Service, our digital phone system hosted in our cloud datacentre.
    • Cloud services, hosted servers, Office 365, web hosting.

    Our mission is to provide the best IT experience for our customers, and to facilitate their operations by researching and innovating, and offering high quality, cost-effective, and reliable products and services.

    Our ethos include honesty, integrity, and a genuine desire to do what is best for our customers.

    ROLE ACCOUNTABILITIES

    • Triage inbound requests and emails to establish priority
    • Respond to tickets within the SLA timeframe.
    • Resolve tickets within the SLA timeframe, including but not limited to:
    •  Troubleshooting technical problems with software or hardware.
    • Training a customer in how to use a program or go about a task.
    • Provisioning & deploying new equipment or services, such as routers, internet connections, PBX phone handsets, servers, and workstations.
    • Communicate effectively with clients to keep them informed of task progress.
    • Log time and description of work completed in Autotask ticketing system at the time the work is performed.
    • Create and update our knowledge base & documentation as works are completed.
    • Other various tasks as directed by your supervisor.

    ESSENTIAL REQUIREMENTS & EXPERIENCE

    • Minimum of 3 years’ experience in a managed IT services environment.
    • Open driver’s license, vehicle, and willingness to drive in the course of work.
    • Quiet, private location to work from home.

    Experience working with the following technologies, equipment or services:

    • Desktop Support: Windows 7, Windows 10
    • Desktop Support: Microsoft Office 2010+
    • Administration: Windows Server 2008R2/2012/2016/2019
    • Administration: Windows Terminal Services / Remote Desktop Services
    • Administration & Deployment: Office 365 – Email
    • Mobile Devices – iOS and Android
    • TCP/IP Networking, DHCP, DNS, NAT, Firewall
    • SMB File Sharing, Permissions, & NTFS Permissions
    • HP Printers and Multifunctions
    • Various peripherals such as docking stations, projectors, label makers, etc

    DESIRABLE EXPERIENCE & CERTIFICATIONS

    Experience working with the following technologies, equipment or services:

    • Deployment - Windows Server 2008R2/2012/2016/2019
    • Deployment - Windows Terminal Services / Remote Desktop Services
    • VMware ESXi / vCloud Director
    • Office 365 – Sharepoint
    • Mailguard Antispam & Antivirus
    • Malware scan and removal
    • Backup Technologies / Disaster Recovery
    • Mikrotik RouterBOARD / RouterOS / SwitchOS
    • L2TP VPN & IPsec
    • Ubiquiti Unifi Wireless Access Points & Management Console
    • VoIP Telephony – FusionPBX / FREESWITCH / ASTPP
    • VoIP Telephony – Yealink Telephone Handsets
    • Internet technologies – ADSL, NBN FTTN, FTTP, LTE/4G and Enterprise Fibre
    • Active Directory & Hybrid Deployment
    • SQL Server Management
    • Dell Servers, Desktops, Laptops and WYSE Thin Clients
    • Microsoft ‘Surface’ workstations

    The below certifications are not required, but are favorable:

    • Microsoft 365 Certified: Fundamentals
    • Microsoft 365 Certified: Modern Desktop Administrator Associate
    • Microsoft Certified Solutions Associate: Windows Server 2016
    • MTCNA - MikroTik Certified Network Associate
    • FusionPBX – Admin Training

    MORE INFORMATION

    For more details on the role, please refer to the position description available at this link: https://www.dropbox.com/s/54fkxk28gyjusjv/IT%20Technician%20Position%20Description.pdf?dl=0

    HOW TO APPLY

    Please submit your application along with a brief cover letter addressed to James Doble, to jdoble@sigmatech.com.au

    Please outline your suitability for the position, and your skills and experience which are relevant to the role description and technologies listed above.

    Applications close 20th February 2020. Interviewing may commence prior to this date.



  • 20 Jan 2020 11:25 AM | Lauren - GroundProbe Pty Ltd Cameron

    GroundProbe is hiring a Senior Software Tester to design and lead testing procedures for the GroundProbe SSR-Viewer product, ensuring a world-class software user experience for global mining and civil customers.

    Main activities of the role include...

    • Lead the software testing team and efforts to ensure quality product delivery of software features and functionality that meet or exceeds customer expectations
    • Define and write test procedures, test cases and test plans
    • Execute and record tests for all assigned projects/features
    • Analyse and report test activities and results
    • Raise defects found during test and escalating in accordance with set procedures
    • Track progress of allocated test designs and test cases to ensure testing deadlines are met
    • Work with customers to troubleshoot, diagnose and resolve technical issues, taking ownership until a solution is reached
    • Provide input into the development of new features and product enhancements to ensure we deliver market-leading product

    If you have a minimum of 4 years' experience in a Civil Engineering, Geotechnical Engineers, Computer Science, Software Engineering or relates technical discipline and want to apply your knowledge and skill to the mining technology industry then this opportunity may be for you!

    CLICK HERE TO APPLY TODAY


  • 17 Jan 2020 4:01 PM | Griffith University

    About Griffith University
    At Griffith University we believe in, strive for and celebrate the remarkable.

    We are known for our high impact research, outstanding student experience, our commitment to social justice and our welcoming environment. We rank in the top 2% of universities worldwide and we're proud of our remarkable achievements, of our people and their passion for making a positive difference. Together we contribute to the development of knowledge and learning in an attractive environment which values excellence, equity, diversity, and innovation.

    Griffith University has been providing tertiary qualifications to the Engineering, Architecture and Aviation professions for over two decades. Recently these disciplines merged to form the School of Engineering and Built Environment, which is known for its innovative and student focussed teaching approaches and its strong industry relationships. There has been a rapid growth in student numbers since 2007 and we now teach over 3000 students at both undergraduate and postgraduate programs at our Nathan and Gold Coast campuses in several disciplines, including Civil, Mechanical, Electrical and Electronic, Environmental Engineering, Industrial Design, Construction Management, Architecture and Aviation.

    The opportunity
    We are seeking a Lecturer to deliver and develop courses offered in the undergraduate and postgraduate Engineering programs - specifically in Mechanical Engineering and we looking for an academic to assist us to strengthen our teaching capacity in areas which include: Kinematics and Dynamics and Design of Machine Elements. The successful candidate will be required to contribute to the School's research outcomes including publications and research funding success, higher degree research supervision and completions, and engagement activities.

    This is a continuing, full time position based at the Nathan campus. Griffith is a multi-campus university and therefore it is understood that this position will work across campuses as required.

    About you
    The successful candidate will have relevant teaching, research and professional links in Mechanical Engineering to strengthen the discipline's teaching and research capability in the Kinematics and Dynamics and/or Design of Machine Elements. You must have a PhD in Mechanical Engineering or a related field and will need to demonstrate the ability to undertake high-quality research of national and international standing. The successful appointee will be able to demonstrate the ability to gain external research funding and to supervise higher degree students.

    Salary range
    Academic Level B Salary $94,361 - $112,057 per annum. Salary package including 17% employer superannuation contribution: $110,403 - $131,108.

    How to apply
    Please submit your application online and ensure your application includes the following:

    • Statement addressing each of the selection criteria in the position description
    • One page covering letter outlining your suitability for the role
    • Current curriculum vitae/resume which should include:
      • Full name, address, telephone number and email address;
        • Details of education, professional training and qualifications;
        • Employment history, including present position and details of relevant professional, consulting or industry experience;
        • Research interests and list of publications;
        • Research grants awarded and any other relevant information, such as offices held in professional bodies, community services etc.

    Obtain the position description by clicking the apply button. You will be re-directed to Griffith University's website where you will be able to access the position description and apply for the role.

    What we offer
    Working for one of the most influential universities in Australia and the Asia-Pacific region, you will join a University that spans six campuses in South East Queensland and all disciplines, while our network of more than 200,000 graduates extends around the world.

    At Griffith University, we've worked hard to create a culture that will challenge you to be curious, creative and courageous. We also support the professional and personal development of all our employees and invest in the skills of our people.

    Griffith University values diversity, inclusion and flexibility and we encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply. Griffith's strategic goals are to also increase the proportion of women in senior academic and administrative roles and in Science, Technology, Engineering, Mathematics and Medicine (STEMM).

    Further information
    For further information about this role, please contact Associate Professor Dzung Dao, Discipline Head, Mechanical Engineering on +61 (0) 7 5552 7515.

    For application queries, please contact Ms Jess Smith, Senior HR Adviser on +61 (0) 7 3735 4062.

    Closing date: Friday14 February 2020 at 5 pm AEST. All applications must be submitted online.

    Female applicants are particular encouraged to apply and while this position is advertised as full time, a fractional appointment with flexible working arrangements can be negotiated.

    As the team experience high volumes of applications, we appreciate your patience to allow for a timely and fair process for all.

    Please note: We do not accept unsolicited CV's from Recruitment agencies / third parties and we will not be liable or responsible for any fees or costs associated with unsolicited CV's sent directly to Line Managers.



    Apply Here

    Closing Date: 16/Feb/2020
  • 17 Jan 2020 2:43 PM | Catherine Mach

    eHealth Queensland - Temporary opportunity until 30/06/2020

    Reporting to the Senior Specialist Directory Services, you will work in the Administrator Directory Services role to ensure end to end service delivery and reliability of key access and authentication systems within Queensland Health.

    We are a high performing and courageous team who value innovation and put our customers first. We work as a team to continuously improve the services we offer and do our best to share the workload and support the team in finding work-life balance.

    Your role will be providing day-to-day support for Active Directory, Federation Services, DNS, DHCP, Public Key Infrastructure and Windows Server platforms.

    For more information please see the role description on the Smart Jobs website.

    Closing date 29th January 2020.

  • 17 Jan 2020 1:43 PM | Sue York (Administrator)
    • Sydney location
    • Early stage company moving to global player
    • Cloud based IoT SaaS enterprise
    • Manage internal and customer operational ICT and customer application technology and software development
    • Could suit someone from a wide range of ICT roles/titles

    Taggle is a world-leader in the emerging low-powered Internet of Things, with over 175,000 devices generating nearly 2 billion transactions across their network each year and forecast to grow tenfold. Their primary market is the water sector.

    Taggle provides full end-to-end sensing to analytics capabilities to their customers. Their customers use their technology to make the world a better place, and many of Taggle’s projects have been recognised with national and international awards.

    Based in the Sydney CBD, Taggle maintains leadership in their sector by heavily investing in R&D around sensors, electronics, radio, data and analytics, working with university research and integration partners.

    The Role

    CIO

    Due to the rapid growth of the company in Australia and into the USA and Europe, Taggle is looking to fill this new role with a technology professional with a desire to join an exciting and fast growing Australian company and help lead its successful scaling into a major global player.

    Reporting to the Managing Director, and working closely with Taggle’s management team, the CIO will lead, manage, and mentor the operational IT and (software) development specialists in Taggle Systems, and in a 3rd party provider. The CIO will drive a customer-centric performance culture.

    • The Operational team primarily manages ‘data delivery’ from Taggle’s RF tags through to their cloud-based database. Taggle receives and processes millions of data points a day.
    • The software development team manage the backend, solving data management issues and supporting the provision of accurate and timely information and reports to Taggle’s customers.
    • The 3rd party team, currently based in Qld, build and maintain ‘Miwater’, which is one of Taggle’s solutions.

    The CIO will manage key relationships across customers and stakeholders (internal and external), key vendors and providers and help drive a positive, collaborative culture.

    Review of existing processes, and recommendations for improvement or replacement are part of this role.

    The Person

    An experienced ‘commercial’ IT Manager / CIO (or equivalent senior IT management role) who has had experience in small rapidly growing companies as well as larger organisations. They will understand how to transition a fast growth business, and what the large company outcome ‘looks like’, and how to get there. This is primarily a team management and leadership role.

    Culture:

    Taggle have a vibrant team culture with a hybrid team of hardware and software specialists and a growing focus on value added information and business insight. Candidate’s will feel comfortable operating in a team environment and deploying smart lean solutions for clients nationally and internationally, with colleagues who understand technologies from the metal up.

    This is a flexible results-based start-up culture now evolving into a more mature mid-market regional/global leader.

    Skills and experience:

    The Ideal candidate will:

    • Be ‘strong’ – definitely not a push over. Used to dealing with conflicting priorities and strong individuals.
    • Strong stakeholder management skills.
    • Track record of successfully developing and delivering IT/digital strategies and projects.
    • Have experience which will almost certainly include learning from past failures.
    • Be technically strong, with a solid understanding of the ICT world Taggle operates in, as well as a comfort if not passion for new development norms such as Agile Development and emerging technologies.
    • Have a strong ‘customer-centric’ view of the world.
    • Have demonstrated experience as a good team leader/manager and team player.
    • Have the presence and gravitas to gain immediate credibility with the ICT teams and the management team.
    • Have strong written and spoken English language skills.
    • Have appropriate qualifications – eg in technology and possibly business.

    Significant experience in the following technologies is expected:

    • IoT
    • Cloud based backend
    • New development norms including Agile

    Experience in the following is desirable:

    • Water industry technology
    • In-field monitoring equipment

    Interested? Please telephone Bruce Handmer on 0418922955 for a confidential discussion, or email your application to bruce@thefridaygroup.com.au

    There is no formal closing date for this role but it is expected shortlisting will occur by mid February and the role will close when short listing has be finalised.


  • 16 Jan 2020 3:49 PM | Griffith University

    About Griffith University
    At Griffith University we believe in, strive for and celebrate the remarkable.

    We are known for our high impact research, outstanding student experience, our commitment to social justice and our welcoming environment. We rank in the top 2% of universities worldwide and we’re proud of our remarkable achievements, of our people and their passion for making a positive difference. Together we contribute to the development of knowledge and learning in an attractive environment which values excellence, equity, diversity, and innovation.

    The opportunity
    IT Service Centre (ITSC) is the first point of contact for end user support and technologies. The ITSC provides support for the desktop, personal technologies, printing and teaching spaces, including audio visual and video conferencing technologies.

    The position is within the Service Management Office which is responsible for the development, implementation and support of frontline services and associated service management systems and services that support Griffith University in obtaining its strategic objectives.

    This is a continuing, part time (60%) position based at the Nathan or Gold Coast campus. Griffith is a multi-campus university and therefore it is understood that this position will work across campuses as required.

    About you
    Griffith University is looking for a motivated individual to join the IT Service Centre which provides expert technical advice to Griffith users by phone, chat, web or email, resolves user problems or escalates to appropriate areas; diagnoses computing, access and service problems; installs, configures and troubleshoots computing and other technologies. We are looking for someone who keeps abreast of and evaluates developments in relevant information technologies; is able to follow processes for managing compliance with Incident, Request and Change Management within the ITIL Framework and has excellent customer service skills.

    Salary range
    HEW Level 5: $66,154 - $74,409 (pro rata) per annum. Salary package including 17% employer superannuation contribution: $77,400 - $87,058 (pro rata) per annum.

    HEW Level 6: $76,472 - $81,642 (pro rata) per annum. Salary package including 17% employer superannuation contribution: $89,472 - $95,522 (pro rata) per annum.

    How to apply
    To view the application requirements and position description for this role, please click on the following link: Apply Now

    Note:  Application attachments should be saved as .doc, .docx or .pdf only.  File names should be no more than 25 characters long and should include letters and numbers only.

    Applicants for General Staff positions (non-academic) must have unrestricted work rights.

    Successful candidates may be subject to a criminal history check.

    What we offer
    Working for one of the most influential universities in Australia and the Asia–Pacific region, you will join a University that spans six campuses in South East Queensland and all disciplines, while our network of more than 200,000 graduates extends around the world.

    At Griffith, we’ve worked hard to create a culture that will challenge you to be curious, creative and courageous. We also support the professional and personal development of all our employees and invest in the skills of our people.

    Griffith University values diversity, inclusion and flexibility and we encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply. Griffith's strategic goals are to also increase the proportion of women in senior academic and administrative roles and in Science, Technology, Engineering, Mathematics and Medicine (STEMM).

    Further information
    For further information about this role, please contact Ms Suzette Powell, Manager, IT Service Centre on +61 (0) 7 373 57807 or email s.powell@griffith.edu.au.

    For application queries, please contact Miss Danielle Perske, HR Officer on +61 (0) 7 373 57999.

    Closing date: Friday, 24 January 2020 at 5pm AEST. All applications must be submitted online.

    As the team experience high volumes of applications, we appreciate your patience to allow for a timely and fair process for all.

    Please note: We do not accept unsolicited CV's from Recruitment agencies / third parties and we will not be liable or responsible for any fees or costs associated with unsolicited CV's sent directly to Line Managers.


  • 13 Jan 2020 4:04 PM | Griffith University

    About Griffith University
    At Griffith University we believe in, strive for and celebrate the remarkable.

    We are known for our high impact research, outstanding student experience, our commitment to social justice and our welcoming environment. We rank in the top 2% of universities worldwide and we’re proud of our remarkable achievements, of our people and their passion for making a positive difference. Together we contribute to the development of knowledge and learning in an attractive environment which values excellence, equity, diversity, and innovation.

    The Service Delivery team in Digital Solutions brings this to life by providing high-quality customer-focused services for audio, video conferencing and end user computing services across all University Campuses.

    The Opportunity
    We are currently looking for an IT professional to join our Service Delivery team. The role provides second and third tier end user computing support via remote desktop management technologies, telephone and face-to-face to University clients. The primary focus for this role is providing computing advice and support to clients through Digital Solutions' standards and processes. Success in this role requires collaboration with the other Service Delivery team members, the IT Service Centre to ensure customers' IT support needs are met efficiently and effectively.

    This is a continuing, full time position based at the Nathan campus. Griffith is a multi-campus university and therefore it is understood that this position will work across campuses as required.

    About you
    To be successful within this role, you will have demonstrated excellent customer service and communication skills, able to interact with wide cross-section of clients. You will have experience in some or all of: Microsoft Windows, Apple MacOS, associated enterprise software applications.

    Salary range
    HEW Level 6: $76,472 - $81,642 per annum. Salary package including 17% employer superannuation contribution: $89,472 - $95,522 per annum.

    How to apply
    To view the application requirements and position description for this role, please click on the following link: Apply Now

    Note:  Application attachments should be saved as .doc, .docx or .pdf only.  File names should be no more than 25 characters long and should include letters and numbers only.

    Applicants for General Staff positions (non-academic) must have unrestricted work rights.

    Successful candidates may be subject to a criminal history check.

    What we offer
    Working for one of the most influential universities in Australia and the Asia–Pacific region, you will join a University that spans six campuses in South East Queensland and all disciplines, while our network of more than 200,000 graduates extends around the world.

    At Griffith, we’ve worked hard to create a culture that will challenge you to be curious, creative and courageous. We also support the professional and personal development of all our employees and invest in the skills of our people.

    Griffith University values diversity, inclusion and flexibility and we encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply. Griffith's strategic goals are to also increase the proportion of women in senior academic and administrative roles and in Science, Technology, Engineering, Mathematics and Medicine (STEMM).

    Further information
    For further information about this role, please contact Mr Patrick Nehme, Manager (Acting), End User Computiing on +61 (0) 7 373 55231.

    For application queries, please contact Miss Danielle Perske, HR Officer on +61 (0) 7 373 57999.

    Closing date: Tuesday, 28 January 2020 at 5pm AEST. All applications must be submitted online.

    As the team experience high volumes of applications, we appreciate your patience to allow for a timely and fair process for all.

    Please note: We do not accept unsolicited CV's from Recruitment agencies / third parties and we will not be liable or responsible for any fees or costs associated with unsolicited CV's sent directly to Line Managers.


  • 08 Jan 2020 2:46 PM | Griffith University

    About Griffith University
    At Griffith University we believe in, strive for and celebrate the remarkable.

    We are known for our high impact research, outstanding student experience, our commitment to social justice and our welcoming environment. We rank in the top 2% of universities worldwide and we're proud of our remarkable achievements, of our people and their passion for making a positive difference. Together we contribute to the development of knowledge and learning in an attractive environment which values excellence, equity, diversity, and innovation.

    The Business Enablement team bring this to life by:

    Promoting the digital transformation agenda by exploiting the capabilities of the Office 365 product suite. By providing practical and proactive advice for end-users, the BET will investigate, implement and promote incremental toolsets and advice for the Griffith user community so they are empowered to gain as much as possible from the productivity suite.

    Providing support for projects where there is an Information Management or O365 component. These information-focussed transformative projects will predominantly focus on content management, assessment and migration.

    Continuing to manage and develop information governance resources, e.g.: Information Asset Register, Information Security Classification Framework.

    The Opportunity
    This position is a senior position within Digital Solutions that works within the context of the University’s Information Management Framework, and under the broad direction of the Manager, Productivity & Information Management to:

    Lead the Business Enablement Team to deliver a Program of information management jobs that uplift the University’s management of information and exploit available information management tools. This includes: identifying new opportunities to value-add to and/or transform existing business processes; liaison and negotiation with clients and other stakeholders; oversight of projects using an agile project techniques; identifying opportunities for the development of repeatable business solutions and promotion of same to the University community; and oversight of self-help resources to develop the skills of University staff in the area of information management.

    Assist the Manager, Productivity & Information Management in the strategic activities associated with delivering advice to the University community, particularly with regard to the management of the Information Asset Register, Information Security Classification and related strategic activities.

    This is a continuing position, full time based at the Nathan campus.

    About you
    To excel in this role, you will need:

    A relevant postgraduate degree with subsequent related work and management experience -or- have extensive relevant work and management experience along with specialist expertise in information management and Office 365, or an equivalent combination.

    An in-depth understanding of modern information management approaches, particularly as it relates to digital content management.

    Have excellent interpersonal skills, being able to communicate and work well with a range of people.

    Proven experience in leading, managing and supporting a high performing team of information management and technical professionals in the successful delivery of a program of work.

    To excel at prioritising your busy work schedule.

    Proven problem-solving skills and the ability to implement innovative and integrated solutions, with a focus on minimal viable product.

    Salary range
    HEW Level 9: $110,553 - $114,506 per annum. Salary package including 17% employer superannuation contribution: $129,347 - $133,972 per annum.

    How to apply

    To view the application requirements and position description for this role, please click on the following link: Apply Now

    Note:  Application attachments should be saved as .doc, .docx or .pdf only.  File names should be no more than 25 characters long and should include letters and numbers only.

    Applicants for General Staff positions (non-academic) must have unrestricted work rights.

    Successful candidates may be subject to a criminal history check.

    What we offer
    Working for one of the most influential universities in Australia and the Asia–Pacific region, you will join a University that spans six campuses in South East Queensland and all disciplines, while our network of more than 200,000 graduates extends around the world.

    At Griffith University, we’ve worked hard to create a culture that will challenge you to be curious, creative and courageous. We also support the professional and personal development of all our employees and invest in the skills of our people.

    Griffith University values diversity, inclusion and flexibility and we encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply. Griffith's strategic goals are to also increase the proportion of women in senior academic and administrative roles and in Science, Technology, Engineering, Mathematics and Medicine (STEMM).

    Further information
    For further information about this role, please contact Ms Kate Kirby, Acting Manager, Productivity & Information Management Systems on +61 (0) 7 3735 .

    For application queries, please contact Miss Danielle Perske, HR Officer on +61 (0) 7 373 57999.


    Closing date: Thursday, 23 January 2020 at 5 pm AEST. All applications must be submitted online.

    As the team experience high volumes of applications, we appreciate your patience to allow for a timely and fair process for all.

    Please note: We do not accept unsolicited CV's from Recruitment agencies / third parties and we will not be liable or responsible for any fees or costs associated with unsolicited CV's sent directly to Line Managers.


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