Communicating to Influence: Building your Interpersonal Communication Toolkit

  • 29 Nov 2018
  • 5:30 PM - 7:50 PM
  • UQ AIBN, Building 75, Level 1, Cnr College Rd & Cooper Rd, The University of Queensland, St Lucia
  • 0


  • Prices Inc GST
  • Price Inc GST

Registration is closed

Communicating to Influence: Building your Interpersonal Communication Toolkit

Explore key communication microskills to deal with challenges and influence stakeholders & industry

Communication is an integral component of successful teams and organisations across a broad range of industries. The aim of this short workshop is to explore some specific aspects of communication that can support you to have a positive impact on your work colleagues, as well as the broader health of your team or workplace.

Together, we will explore key communication microskills, including how these may be applied to deal with some of the challenges that women face when communicating to influence

This workshop will look at:

  • Situation awareness
  • Individual differences in communication styles
  • Observation skills and reflective strategies
  • How to respond to confronting communication behaviours
  • Strategies to assist you to communicate with confidence

Your Facilitators

Dr Lorraine Stokes is an endorsed Organisational Psychologist and Director of Russell Professional Group.  For the past 13 years, she has provided organisational psychology services to public and private sector organisations across Queensland – including individual coaching and counselling, conflict resolution services, team reviews and development, and early intervention for psychological injury in the workplace. In 2018, Lorraine joined Griffith University's School of Applied Psychology as a sessional academic and Managing Consultant within Griffith’s Work and Organisational Resilience Centre, which offers organisational psychology services to individuals & organisations.  Lorraine completed her postgraduate studies in organisational psychology at Griffith University. Her doctoral research involved an in-depth exploration of large-scale change in a Queensland hospital and demonstrated how individual and organisational identities strongly influence how employees perceive and respond to change.

Gemma Dziuma is a provisionally registered psychologist, working as an intern consultant for the Work & Organisational Resilience Centre at Griffith University.  She is engaged to provide organisational psychology services to organisations across Queensland and is an experienced facilitator currently undertaking training to become a WORC corporate coach.  Gemma is a Master of Organisational Psychology candidate in Griffith’s School of Applied Psychology with interest areas in employee psychological health, leadership and coaching.  Her thesis research explores the influence of psychological detachment and its effects on strain and work engagement.  Gemma is also a student member of the Australian Psychological Society and the College of Organisational Psychologists.

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